Privacy Policy

This Privacy Policy apply to access and use the EdgeNext International Website (www.edgenext.com_, “Website”)，and the use by registered users of the EdgeNext International Website of EdgeNext products and Services provided by the  EdgeNext entity listed in Clause 2 of the EdgeNext International Website Terms of Use（“EdgeNext”, “we”, “us” or “our”). EdgeNext respects privacy of our users and we are committed to protecting it through our compliance with this privacy policy. This privacy Policy describes how we collect, use, keep, protect and disclose your personal information in relation to our website, services, products, events and experiences that reference this Privacy Policy (collectively, “Services”). This Privacy Policy applys to the data collected by us, or those working on our behalf, through information you enter or from the imported data from authorized and approved sources. It does not apply to data collected through other sites, products, services or content that are offered by third parties or have their own privacy policy.

By using or accessing our Website or the Services in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy, and you hereby consent that we may collect, use, and share your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Website or our Services.

If you do not provide us with the necessary personal information, we will not be able to deliver all the features of our Services and/or Website to you as intended. Any capitalized terms we use in this Privacy Policy without defining them have the definitions given to them in the EdgeNext International Website Terms and Conditions of Use（”International Website Terms”）.

• Personal Information We Collect

• How We Use Your Information

• Individuals under the Age of 18

• Cookies

• How Long Do We Keep Your Personal Information?

• How We Share Your Information

• Security

• User Data Protection

• What You Can Access

• Your rights/Information

• Changes to Our Privacy Policy

• Additional Information 

Personal Information We Collect

We collect your information when you using the Services.We may collect the following types of personal information from you:

• Your name,email address,physical address,phone number and other similar contact information;

• payment information, including credit card and bank account information;

• Information about your job and (or) organization,such as job title,colleagues or contacts;

• User names,roles,and other authentication and security credential information;

• Text of feedback,inquiries,support advice and chat,conversations and emails with or to us;

• Other unique identifiers (including your device’s internet protocol (IP) address),and other our advertising and

  applications on third-party websites and services (including links to this Privacy Policy).

We collect the following information:

• Directly from you. We collect any information you provide in relation to the Services. Such as search for, subscribe to, or purchase our Services; create and perfect your account, communicate with us by phone, email or otherwise; configure your settings, etc. Click here to see detailed and examples of information you give us.

• Automatic information. Information collected automatically when you visit, interact with use the Services, download something from us, communicate with us, etc. The automatic information may include usage details, IP addresses and information collected through cookies, web beacons and so on. Click here to see detailed and examples of information we collect automatically.

• Information from third parties or other sources. It may be our business partners, service providers and publicly sources, etc.

Personal Information does not include your personally identifiable information that has been de-identified, pseudonymized, anonymized, aggregated and/or otherwise processed so as to be unidentifiable: (i) in such a way that the data can no longer be attributed to a specific individual, or (ii) in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual (the foregoing being referred to as “De-Identified Personal Information”).

How We Use Your Information

We use information that we collect about you, including any Personal Information:

• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• For analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To operate, maintain, and provide to you the features and functionality of the Service.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website, our policies, terms or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses; (f) help you efficiently access your information after you sign in; (h) track users to the extent necessary to comply with the Digital Millennium Copyright Act; and (i) enhance our Website security.

Subject to obtaining your specific consent, We may use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile.

Individuals under the Age of 18

We do not provide Services for purchase by children. So, we do not knowingly collect or maintain Personal Information from anyone under the age of 18 or knowingly allow such persons to register for our Services. If you’re under 18, you may use our Services only with the permission of your parent or guardian. If you are under 18, please do not send any Personal Information about yourself (such as your name, address, telephone number, or email address) to us. In the event that we learn that we have collected Personal Information from a child under age 18 without verification of parental consent, we will use commercially reasonable efforts to delete that information from our database. Please contact us at +65 68718812 if you have any concerns.

Cookies

We use cookies to recognize your browser or device and to provide our Services.For more detailed information about it, please click here.

How Long Do We Keep Your Personal Information?

We will keep your personal information as long as it is necessary for the purpose for which we obtained it, unless you ask us to delete it at an earlier time. Our retention periods are based on business needs and legal requirements, and your information that is no longer needed is either irreversibly anonymised or destroyed securely.

If you ask us to delete your personal information at an earlier time, we will delete all information we hold on you within 30 days, save for information which is reasonable for us to retain in order to operate our Website or information we are required to retain by law.

Following termination or deactivation of your account, we may retain your profile information and all information posted to public areas of the Service. 

How We Share Your Information

We will never rent or sell our customers’ Personal Information to others. We share personal information only as noted below with third parties for the purpose of providing or improving the Service to you. If we do this, such third parties’ use of your Personal Information will be bound by obligations of confidentiality. We may store Personal Information in locations outside our direct control (for instance, on servers or databases located or co-located with hosting providers). Any Personal Information or content that you voluntarily disclose for posting to the Service becomes available to the public, as controlled by any applicable privacy or website customization settings. To change your privacy settings on the Service, you may visit our account settings page. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.

• Third-Party Service Providers: We need other parties to perform and perfect functions on our behalf, Such as communications, payments, certifications, etc.

• Protection of us and others: By law, court order, legal process, or subpoena, including to respond to any government or regulatory request, or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates or partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of EdgeNext, our users or others.

• De-Identified Personal Information: We may share De-Identified Personal Information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help understand the usage patterns for certain Services.

• Business Merger And Acquisition: We may buy businesses or services to a potential buyer or other successor for the purpose of considering a merger, divestiture, restructuring, reorganization, dissolution, or sell or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Website users is among the assets transferred. But remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the individual consents otherwise). Also, in the unlikely event, your information will of course be one of the transferred assets.

• By Your Choices: Others above, you will receive notice when personal information about you might be shared with third parties, and you can choose not to share the information.

Security measures

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers (or those of our service providers) behind firewalls. We may store, retrieve, access, and transmit your personal information in the US or in other countries. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website or Services, you are responsible for keeping this password confidential. You should not share your password with anyone. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account. The information you share in public areas may be viewed by other users.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do try to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to us or which we obtain. Any transmission of Personal Information is at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. 

User Data Protection

User data refers to the data processed, stored, uploaded, downloaded, distributed and otherwise processed by you through the Services provided by EdgeNext. You have full ownership of your user data. As a cloud service provider, EdgeNext will strictly follow your instructions to process your user data, and will not make any unauthorized use or disclosure of your user data except in accordance with the agreement reached with you or the implementation of specific legal and regulatory requirements.

You shall be responsible for the source and content of your user data. EdgeNext prompts you to carefully judge the legality of the data source and content. All the results and responsibilities caused by your data contents violating laws and regulations, departmental rules or national policies shall be borne by you.

We value the opportunity to provide you with assistance in the data processing. For more details about customer data processing, please refer to the EdgeNext’s Customer Data Protection Policy and the specific provisions in the Service Agreement.

What You Can Access

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

• name and password

• email address

• location

• user profile information, including any content you have uploaded to the Services

The information that you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at info_apac@edgenext.com

Your Rights/Information

You have the following rights regarding your information:

The right to be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.

• The right of access: You have the right to obtain access to your information (if we’re processing it), and other certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

• The right to rectification: You’re entitled to have your information corrected if it’s inaccurate or incomplete.

• The right to erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

• The right to restrict processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

• The right to data portability: You have rights to obtain and reuse your personal data for your own purposes across different services. E.g, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

• The right to object: You have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent). For more information or to object, see Objecting to processing.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: info_apac@edgenext.com

1 PICKERING STREET #08 GREAT EASTERN CENTRE SINGAPORE (048659)

Tel：+65 68718812     

Changes to Our Privacy Policy

We’re constantly working to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on our Website or as part of the Services, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Additional Information for Customers Located in California

Under the California Consumer Privacy Act of 2018 (CCPA), California residents have certain rights related to their personal information. We has long recognized the importance of its customers’ privacy rights and for that reason, most of the CCPA requirements have been part of our approach to data privacy since well before passage of the CCPA. Although the rights are described in more detail in the main body of our Privacy Policy, we outline them here for ease of reference.

First, EdgeNext does not exchange your personal information for money.

Second, you may submit a verifiable request for the following information; a) categories of your personal information collected by us; b) purposes for which we collect your personal information; c) categories of sources from which we collect your personal information; and d) the specific personal information we have collected about you in the prior 12 months.

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us annually for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and to being provided contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to us.

Third, subject to certain exceptions outlined in the CCPA, you may ask us to delete the personal information we have collected from you. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Fourth, we will not discriminate against you on either a pricing or service basis, for exercising your CCPA privacy rights.

Finally, you may exercise your rights under CCPA by: a) deactivating and purging your account in your control panel settings or b) by sending an email to info_apac@edgenext.com to request access or deletion. If you have any questions about your CCPA rights as they relate to EdgeNext, you may call us or send emails.

Additional Information for Users Located in the European Economic Area (“EEA”)

IMPORTANT NOTICE: This Privacy Policy originates and is hosted on a Website located in Singapore, which has different data protection laws from those of other nations, and particularly member nations in the European Union. Due to differing laws and legal practice, be aware that law enforcement agencies in Singapore may have access to your Personal Information.

If you are a resident of a country other than Singapore, you acknowledge and consent to our collecting, transmitting, and storing your Personal Information out of the country in which you reside.

Transfer of data outside of the EEA

We may transfer some or all of your personal information outside of the EEA. The privacy laws of the receiving country may be different from those in the EEA and may not have adequate data protection standards. We will always have appropriate safeguards in place when transferring your personal information outside of the EEA, and you may ask us for a copy of these safeguards.  In addition, we will offer EU and Swiss individuals whose personal information has been transferred to us the opportunity to choose whether the personal information we have received is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.  An individual may opt-out of such uses of their personal information by emailing us at [ info_apac@edgenext.com ].