These Payment Terms (“Terms”) govern the payment in connection with your purchase of EdgeNext products and services and form an integral part of the EdgeNext International Website Membership Agreement (“Membership Agreement”). Unless otherwise specified herein, capitalized terms used in this Payment Terms shall have the same meaning as defined in the Membership Agreement.
1.1 The prices of products listed on www.edgenext.com (EdgeNext International Website) are in US dollars. We accept payment by PayPal, VISA, and MasterCard. We accept payments in US dollars, Singapore dollars and Hong Kong dollars, with US dollars being the main payment currency.
1.2 If you make a payment in a currency other than US dollars, the amount of the payment will be calculated at an exchange rate reasonably set by the payment institution based on the following dates as the base date: when the order is submitted successfully; for services paid for on a volume basis, when the volume reaches the billing amount set by us.
1.3 Each registered payment account can only be tied to one EdgeNext member account. Different EdgeNext member accounts cannot use the same credit card or the same Paypal account to make payments.
2.1 According to your own needs, you can purchase the services you need online through the EdgeNext International Website. The content of the purchased products and services, service fees, service periods and billing times are subject to your confirmation and Agreement on the order page.
2.2 Based on the special nature of the Internet and network services, you agree that the services provided by EdgeNext are billed on the basis of the statistics of the EdgeNext billing system.
2.3 EdgeNext will not begin providing services to you until you have paid for them. You will need to complete payment promptly after your order is submitted and if you do not pay immediately after placing your order, the order will be held for 30 days. If you do not pay within 30 days or if the service is sold out within 30 days, the order will expire and the Service Agreement between EdgeNext and you will expire. Some services may have time limits, stock limits or active quantity limits, and you may not be able to use the relevant services if you do not complete payment in a timely manner after your order has been submitted, or if the quantity is insufficient or has reached its limit during the payment period.
2.4 The EdgeNext Services are currently of the pre-paid type. In order to ensure the timely opening and continued availability of the services, you should comply with this Term and the Terms of Service of the Services you subscribe to and pay the fees in a timely manner.
2.6 If you exceed the number of services purchased, then you must immediately purchase and pay for the excess number. EdgeNext reserves the right not to provide you with the Services and/or technical support, or to terminate the Services and/or technical support, until you have paid in full as agreed.
2.7 If you intend to use the products and services for a long period of time, you can set up an Auto-Renewal subscription for the products and services.
2.7.2 Turning on subscription: We will use PayPal, VISA, and MasterCard to renew your service when it is about to expire. We will notify you of the outcome of your subscription by email or by station mail. If the PayPal payment fails, we will generate a pending subscription type order for you and notify you by email or station mail to complete the payment. Please do not adjust your subscription method on the day of your instance subscription.
1) The instance subscription time for EdgeNext Security Acceleration Service is 7 days prior to expiry.
2) The instance subscription time for Cloud Hosting is 1 day prior to the expiry date.
2.7.3 Switching subscription: Instances with subscription set up, you can also click “Switch” to cancel subscription to manual subscription. For instances where subscription has been cancelled, normal expiry checks and reminders will be carried out.
2.7.4 Terminating subscription: If you click “Terminate” to terminate the subscription of a resource, you can still renew the instance manually.
2.8 You fully understand that all free services or special offers in the EdgeNext Pricing System are one-time special offers in addition to the normal service price and that free services or special offers cannot be discounted or offset against the service price.
2.9 EdgeNext may, for various reasons such as marketing activities and product promotions, offer “free for a limited time”, “limited time offer”, “limited offer” and free bonus (hereinafter collectively referred to as “Offers”). You understand and agree that these offers are temporary, periodic or limited in number or condition and that you are required to purchase and use the Services in accordance with the applicable rules. Unless otherwise stated in writing, the Offers may not be used in combination.
3.1 Subject to the requirements of applicable law, each party will be responsible for determining and paying all taxes and other governmental charges (and any penalties, interest and other surcharges) imposed on that party in connection with the transactions and payments under this clause.
3.2 You are responsible for any and all taxes required by applicable law (including local laws or regulations) such as value-added tax, excise tax, sales tax, customs duty and communications tax (collectively, the “Taxes”) as a result of or in connection with the transactions with us.
North America Region
+1 (800) 260-5186
+44 (0) 20 3105 5587